Customers

How Certif-ia stopped chasing 10s of tools to build their outbound engine

3 minutes

Oct 13, 2025

Raghav Jerath

Ideal Customer Profile

IT Directors

Industry

Artificial Intelligence Services

CRM

Hubspot

Size

2-10

The Problem

Certif-ia, a fast-growing French company offering AI training programs, had a sales team already in motion. SDRs were running outbound campaigns, booking meetings, and building pipeline.

Like many fast-growing teams, Certif-ia's outbound process became increasingly complex as they layered best-in-class tools. Managing enrichment, sequencing, intent, and deliverability across systems required significant coordination

Founder and head of sales Hugo described the challenge:

“We could book meetings, but scaling was the issue. Each SDR had to juggle data sourcing, LinkedIn, email, and phone in different places. It wasn’t sustainable.”

What Certif-ia needed was simple but critical: a repeatable, centralized outbound engine that could scale efficiently across the team.


The Solution

1. Centralized Outbound, Automated

Topo replaced Certif-ia’s patchwork of tools with a single outbound engine.

  • SDRs now receive fully enriched leads daily — complete with LinkedIn, email, and phone — directly in their dashboards.

  • Instead of chasing data, the team simply logs in and starts conversations.

“My team doesn’t think about enrichment or sequencing anymore. They just log in and start calling.”

2. Signal-Based Targeting

Using intent-driven campaigns, Hugo defined the strategy while Topo’s AI agent executed:

  • Hiring signals from companies recruiting AI-related roles.

  • Competitor-based targeting.

  • Newly hired leaders who could sponsor training initiatives.

  • Geo-specific campaigns to support international expansion.

The result was precise outreach at scale — reaching the right people at the right time.

3. Deliverability Without Headaches

Topo also handled the outbound infrastructure: SPF, DKIM, DMARC, domain warmup, and rotation. Emails consistently landed in inboxes, without risk of burning domains.

“Before, I always worried if our emails were even reaching inboxes. That’s not my problem anymore.”


The Results

Certif-ia’s outbound motion shifted from fragmented to fully scalable:

  • Thousands of leads per month delivered automatically.

  • SDRs spend 100% of their time selling, not searching.

  • 40% of meetings booked through calls with Topo-surfaced leads; 60% through email and LinkedIn.

  • Pipeline grew by tens of thousands of euros, directly from Topo-powered campaigns.

  • Topo is now a core GTM engine, supporting Certif-ia’s ongoing growth.

As Hugo put it:

“Topo gave us an outbound engine we can trust. It runs on its own, and the team finally spends their time selling.”

A few words about your
Account Strategist

Lead outbound

Ex Aircall

Robin wasn’t just optimizing our outbound stack—he was architecting a strategy we could scale. Every piece, from enrichment to deliverability, fit into a system that aligned with how we sell. It didn’t feel like consulting. It felt like having a strategic partner who knew how to build a go-to-market engine from the inside out.

Hugo Valdes

-

Co-Founder and COO

A few words about your
Account Strategist

Lead outbound

Ex Aircall

Robin wasn’t just optimizing our outbound stack—he was architecting a strategy we could scale. Every piece, from enrichment to deliverability, fit into a system that aligned with how we sell. It didn’t feel like consulting. It felt like having a strategic partner who knew how to build a go-to-market engine from the inside out.

Hugo Valdes

-

Co-Founder and COO

A few words about your
Account Strategist

Lead outbound

Ex Aircall

Robin wasn’t just optimizing our outbound stack—he was architecting a strategy we could scale. Every piece, from enrichment to deliverability, fit into a system that aligned with how we sell. It didn’t feel like consulting. It felt like having a strategic partner who knew how to build a go-to-market engine from the inside out.

Hugo Valdes

-

Co-Founder and COO