Sales Playbooks

The Pragmatic Playbook for Sales Collateral

11 minutes

Jan 8, 2026

Pierre Dondin

Content

Our latest guide

What Is Sales Collateral?

Sales collateral is any material—digital or physical—your sales team uses to move a prospect from one stage of the sales cycle to the next. That's it. It’s not about winning design awards or creating content for the sake of it. It’s about giving your reps the right tool for the right conversation to help them close deals.

For a Head of Sales, this is about efficiency and control. Effective sales enablement collateral ensures every rep is on-message, professional, and armed to handle objections. It stops the wild west of reps creating their own (often off-brand) materials. Considering that reps spend about 30% of their day searching for or creating content, a well-organized library is a massive productivity win.

For an Account Executive, this is even simpler: good collateral makes your job easier and helps you hit your quota. It’s your toolkit. It’s the proof you use to back up your claims, the story you tell to make your solution stick, and the cheat sheet you leave behind to help your champion sell on your behalf. Less time fumbling through that chaotic Google Drive folder means more time actually selling.

Types of Sales Collateral: Your Starter Pack

If you search online, you'll find lists with dozens of types of sales collateral. Ignore them. You're a busy team, not a publishing house. You need to focus on the handful of assets that will make the biggest impact right now. Here’s your pragmatic starter pack, broken down by how your buyer thinks.

Digital vs. Print Collateral (And Why Digital Wins)

Sure, print collateral like brochures and physical leave-behinds still has a place at trade shows. But for modern sales teams, digital is the undisputed champion. Digital assets are easier to update, distribute, personalize, and—most importantly—track. You can see who opened your sales deck and which slides they spent the most time on. Try doing that with a glossy brochure.

Awareness Stage Collateral

At this stage, your prospect is just realizing they have a problem. Your goal is to educate and build trust, not to pitch. These sales materials help you get on their radar.

  • Blog Posts: These are your front-line soldiers for attracting prospects. A well-written post that solves a small piece of your prospect's problem establishes your authority and makes your outreach feel less cold.

  • Infographics: People love scannable, visual data. An infographic can take the key points from a dense report or blog post and make them instantly digestible and shareable on social media.

AE Pro-Tip: Don't just send a link. In your outreach email, pull out one killer statistic from the infographic and ask if it resonates with their experience. Provide value before you ask for time.

Consideration Stage Collateral

Okay, they know they have a problem and are now evaluating solutions. This is where you prove you're the best choice. Social proof is the name of the game.

  • Case Studies: This is your single most powerful piece of collateral. A good case study tells a relatable story: here was a customer just like you, here was their problem, and here are the quantifiable results they got with our help. It’s the ultimate evidence.

  • Webinars: A live or on-demand webinar allows you to do a deeper dive into a specific topic or use case. It’s a great way to demonstrate your product in a low-pressure environment and answer questions from multiple prospects at once.

AE Pro-Tip: Theory is great, but cash is better. The moment a prospect mentions a specific challenge on a discovery call, follow up with an email that says, “It’s funny you mentioned that. We just helped [Similar Company] solve the exact same problem. This short case study breaks down how we did it.”

Decision Stage Collateral

Your prospect is ready to buy. They just need to justify the decision to themselves and their team. Your job is to make it as easy as possible for them to say yes.

  • Sales Decks: Stop building massive slide decks nobody reads. A modern sales deck should be a visual story that you talk through, not a novel you send over email. It should be tailored to the prospect, focusing on their pain points and your specific solution for them.

  • One-Pagers/Product Sheets: This is the perfect leave-behind. It’s a concise, scannable summary of your value proposition, key features, and benefits. It’s the cheat sheet your champion will forward to their CFO.

  • Pricing Sheets: No-nonsense and crystal clear. The last thing you want at the decision stage is confusion about pricing, tiers, or what’s included. Make it simple.

AE Pro-Tip: Never send your full sales deck as an attachment. Instead, create a 3-5 slide “micro-deck” that summarizes the most important points for your champion. It’s more likely to get read and shared internally.

How to Create Sales Collateral That Actually Sells (A Step-by-Step Framework)

Having the right types of sales collateral is half the battle. Creating them effectively is the other half. Here’s a simple framework to get you from a messy folder to a deal-closing arsenal.

Step 1: Audit What You Already Have (Hint: It’s probably a mess)

Open up that Google Drive or SharePoint folder you call a “collateral library.” Be honest. It’s a graveyard of outdated decks, off-brand one-pagers, and case studies from three years ago. Your first step is to conduct an audit. Gather everything in one place and ask three questions for each asset:

  • Is it accurate and up-to-date?

  • Is it on-brand?

  • Has anyone on the sales team actually used it in the last six months?

If the answer to any of these is no, archive it. Be ruthless.

Step 2: Talk to Your Sales Team (A revolutionary concept, we know)

Your best collateral ideas won't come from a marketing brainstorm. They'll come from your reps in the trenches. Sit them down and ask:

  • What are the top 5 questions you get on every sales call?

  • What are the most common objections you face?

  • At what stage do your deals most often stall?

  • What’s the one document you wish you had to send to prospects?

The answers to these questions are your content roadmap. If every rep is fumbling to explain your integration process, you need an integrations one-pager. If deals stall at the security review, you need a security and compliance brief.

Step 3: Map Collateral to Your Buyer's Journey

Now, connect your audit and your sales team's feedback to your sales process. Create a simple map. For each stage of your pipeline (e.g., Prospecting, Qualifying, Demo, Proposal), list the key questions the buyer has. Then, assign a piece of collateral that answers each question. This ensures you have coverage for the entire buyer's journey and helps reps know what to send when.

Step 4: Design for Scannability, Not for an Art Museum

Your prospect is busy. They are not going to read a wall of text. Design your sales materials for scanning, not deep reading. Use:

  • Bold headlines that state the main takeaway

  • Bulleted lists (like this one)

  • Plenty of white space

  • Charts and graphs to visualize data

  • Customer quotes and logos for social proof

The goal is for a prospect to grasp the core message in 15 seconds.

Step 5: Centralize and Manage Your Assets

Once you've created your shiny new collateral, don't just dump it back into a shared folder. You need a single source of truth. A centralized sales enablement platform or a meticulously organized digital asset management system ensures every rep is using the latest, approved version. This step is non-negotiable for maintaining consistency and brand control. For modern teams, leveraging a Digital Sales Room can further streamline asset management and buyer collaboration.

Sales Collateral Best Practices (The Topo Playbook)

You’ve got the framework. Now let’s sharpen the execution. These aren't just tips; they're the ground rules for creating sales materials that give you a competitive edge.

Personalize, Don't Generalize

In a world of automated outreach, personalization is your secret weapon. Sending a generic sales deck is lazy. Sending a deck where the first slide has the prospect's logo and a headline addressing their specific industry challenge? That gets their attention. B2B buyers are nearly 80% more likely to buy from companies that offer personalized experiences. Even small tweaks show you’ve done your homework.

Keep Your Branding Consistent

Every one-pager, case study, and slide deck is a reflection of your brand. When the fonts, colors, and logos are all over the place, you look disorganized and unprofessional. Consistent branding builds trust and reinforces your identity at every touchpoint. For more on how to ensure your sales and marketing teams are aligned on messaging and branding, explore strategies for aligning sales and marketing teams.

Measure Everything

Stop guessing what works. Modern sales enablement tools can show you which pieces of collateral are being used by your reps, which are being opened by prospects, and—most importantly—which assets are most often involved in closed-won deals. Use this data to double down on what’s effective and ditch what isn’t.

Common Mistakes to Avoid

Steer clear of these classic blunders:

  • Creating content in a vacuum: If marketing creates collateral without input from sales, it won't get used. Period.

  • Making it all about you: Your prospect cares about their problems, not your company's founding story. Frame everything in terms of their challenges and your solution's benefits.

  • Forgetting to update: That case study with results from 2019 isn’t doing you any favors. Schedule quarterly reviews to refresh your key assets.

Conclusion: Stop Making Collateral, Start Closing Deals

Let’s be honest, you don’t get paid to create beautiful PDFs. You get paid to close deals. The old way of hoarding dozens of sales materials in a messy folder is over. The new playbook is about strategy over volume. Focus on creating a small, powerful set of sales collateral that addresses real customer questions, and then get it in front of the right people.

The future of sales isn’t about choosing between human creativity and machine efficiency. It’s about blending them. Use your team's strategic insights to build the playbook, and then leverage the power of AI to execute it with a level of speed and personalization that your competitors can't match. That's how you stop making collateral and start closing more deals.

What Is Sales Collateral?

Sales collateral is any material—digital or physical—your sales team uses to move a prospect from one stage of the sales cycle to the next. That's it. It’s not about winning design awards or creating content for the sake of it. It’s about giving your reps the right tool for the right conversation to help them close deals.

For a Head of Sales, this is about efficiency and control. Effective sales enablement collateral ensures every rep is on-message, professional, and armed to handle objections. It stops the wild west of reps creating their own (often off-brand) materials. Considering that reps spend about 30% of their day searching for or creating content, a well-organized library is a massive productivity win.

For an Account Executive, this is even simpler: good collateral makes your job easier and helps you hit your quota. It’s your toolkit. It’s the proof you use to back up your claims, the story you tell to make your solution stick, and the cheat sheet you leave behind to help your champion sell on your behalf. Less time fumbling through that chaotic Google Drive folder means more time actually selling.

Types of Sales Collateral: Your Starter Pack

If you search online, you'll find lists with dozens of types of sales collateral. Ignore them. You're a busy team, not a publishing house. You need to focus on the handful of assets that will make the biggest impact right now. Here’s your pragmatic starter pack, broken down by how your buyer thinks.

Digital vs. Print Collateral (And Why Digital Wins)

Sure, print collateral like brochures and physical leave-behinds still has a place at trade shows. But for modern sales teams, digital is the undisputed champion. Digital assets are easier to update, distribute, personalize, and—most importantly—track. You can see who opened your sales deck and which slides they spent the most time on. Try doing that with a glossy brochure.

Awareness Stage Collateral

At this stage, your prospect is just realizing they have a problem. Your goal is to educate and build trust, not to pitch. These sales materials help you get on their radar.

  • Blog Posts: These are your front-line soldiers for attracting prospects. A well-written post that solves a small piece of your prospect's problem establishes your authority and makes your outreach feel less cold.

  • Infographics: People love scannable, visual data. An infographic can take the key points from a dense report or blog post and make them instantly digestible and shareable on social media.

AE Pro-Tip: Don't just send a link. In your outreach email, pull out one killer statistic from the infographic and ask if it resonates with their experience. Provide value before you ask for time.

Consideration Stage Collateral

Okay, they know they have a problem and are now evaluating solutions. This is where you prove you're the best choice. Social proof is the name of the game.

  • Case Studies: This is your single most powerful piece of collateral. A good case study tells a relatable story: here was a customer just like you, here was their problem, and here are the quantifiable results they got with our help. It’s the ultimate evidence.

  • Webinars: A live or on-demand webinar allows you to do a deeper dive into a specific topic or use case. It’s a great way to demonstrate your product in a low-pressure environment and answer questions from multiple prospects at once.

AE Pro-Tip: Theory is great, but cash is better. The moment a prospect mentions a specific challenge on a discovery call, follow up with an email that says, “It’s funny you mentioned that. We just helped [Similar Company] solve the exact same problem. This short case study breaks down how we did it.”

Decision Stage Collateral

Your prospect is ready to buy. They just need to justify the decision to themselves and their team. Your job is to make it as easy as possible for them to say yes.

  • Sales Decks: Stop building massive slide decks nobody reads. A modern sales deck should be a visual story that you talk through, not a novel you send over email. It should be tailored to the prospect, focusing on their pain points and your specific solution for them.

  • One-Pagers/Product Sheets: This is the perfect leave-behind. It’s a concise, scannable summary of your value proposition, key features, and benefits. It’s the cheat sheet your champion will forward to their CFO.

  • Pricing Sheets: No-nonsense and crystal clear. The last thing you want at the decision stage is confusion about pricing, tiers, or what’s included. Make it simple.

AE Pro-Tip: Never send your full sales deck as an attachment. Instead, create a 3-5 slide “micro-deck” that summarizes the most important points for your champion. It’s more likely to get read and shared internally.

How to Create Sales Collateral That Actually Sells (A Step-by-Step Framework)

Having the right types of sales collateral is half the battle. Creating them effectively is the other half. Here’s a simple framework to get you from a messy folder to a deal-closing arsenal.

Step 1: Audit What You Already Have (Hint: It’s probably a mess)

Open up that Google Drive or SharePoint folder you call a “collateral library.” Be honest. It’s a graveyard of outdated decks, off-brand one-pagers, and case studies from three years ago. Your first step is to conduct an audit. Gather everything in one place and ask three questions for each asset:

  • Is it accurate and up-to-date?

  • Is it on-brand?

  • Has anyone on the sales team actually used it in the last six months?

If the answer to any of these is no, archive it. Be ruthless.

Step 2: Talk to Your Sales Team (A revolutionary concept, we know)

Your best collateral ideas won't come from a marketing brainstorm. They'll come from your reps in the trenches. Sit them down and ask:

  • What are the top 5 questions you get on every sales call?

  • What are the most common objections you face?

  • At what stage do your deals most often stall?

  • What’s the one document you wish you had to send to prospects?

The answers to these questions are your content roadmap. If every rep is fumbling to explain your integration process, you need an integrations one-pager. If deals stall at the security review, you need a security and compliance brief.

Step 3: Map Collateral to Your Buyer's Journey

Now, connect your audit and your sales team's feedback to your sales process. Create a simple map. For each stage of your pipeline (e.g., Prospecting, Qualifying, Demo, Proposal), list the key questions the buyer has. Then, assign a piece of collateral that answers each question. This ensures you have coverage for the entire buyer's journey and helps reps know what to send when.

Step 4: Design for Scannability, Not for an Art Museum

Your prospect is busy. They are not going to read a wall of text. Design your sales materials for scanning, not deep reading. Use:

  • Bold headlines that state the main takeaway

  • Bulleted lists (like this one)

  • Plenty of white space

  • Charts and graphs to visualize data

  • Customer quotes and logos for social proof

The goal is for a prospect to grasp the core message in 15 seconds.

Step 5: Centralize and Manage Your Assets

Once you've created your shiny new collateral, don't just dump it back into a shared folder. You need a single source of truth. A centralized sales enablement platform or a meticulously organized digital asset management system ensures every rep is using the latest, approved version. This step is non-negotiable for maintaining consistency and brand control. For modern teams, leveraging a Digital Sales Room can further streamline asset management and buyer collaboration.

Sales Collateral Best Practices (The Topo Playbook)

You’ve got the framework. Now let’s sharpen the execution. These aren't just tips; they're the ground rules for creating sales materials that give you a competitive edge.

Personalize, Don't Generalize

In a world of automated outreach, personalization is your secret weapon. Sending a generic sales deck is lazy. Sending a deck where the first slide has the prospect's logo and a headline addressing their specific industry challenge? That gets their attention. B2B buyers are nearly 80% more likely to buy from companies that offer personalized experiences. Even small tweaks show you’ve done your homework.

Keep Your Branding Consistent

Every one-pager, case study, and slide deck is a reflection of your brand. When the fonts, colors, and logos are all over the place, you look disorganized and unprofessional. Consistent branding builds trust and reinforces your identity at every touchpoint. For more on how to ensure your sales and marketing teams are aligned on messaging and branding, explore strategies for aligning sales and marketing teams.

Measure Everything

Stop guessing what works. Modern sales enablement tools can show you which pieces of collateral are being used by your reps, which are being opened by prospects, and—most importantly—which assets are most often involved in closed-won deals. Use this data to double down on what’s effective and ditch what isn’t.

Common Mistakes to Avoid

Steer clear of these classic blunders:

  • Creating content in a vacuum: If marketing creates collateral without input from sales, it won't get used. Period.

  • Making it all about you: Your prospect cares about their problems, not your company's founding story. Frame everything in terms of their challenges and your solution's benefits.

  • Forgetting to update: That case study with results from 2019 isn’t doing you any favors. Schedule quarterly reviews to refresh your key assets.

Conclusion: Stop Making Collateral, Start Closing Deals

Let’s be honest, you don’t get paid to create beautiful PDFs. You get paid to close deals. The old way of hoarding dozens of sales materials in a messy folder is over. The new playbook is about strategy over volume. Focus on creating a small, powerful set of sales collateral that addresses real customer questions, and then get it in front of the right people.

The future of sales isn’t about choosing between human creativity and machine efficiency. It’s about blending them. Use your team's strategic insights to build the playbook, and then leverage the power of AI to execute it with a level of speed and personalization that your competitors can't match. That's how you stop making collateral and start closing more deals.

FAQ

What’s the difference between sales collateral and marketing content?

Think of it this way: marketing content casts a wide net to attract an audience (like a blog post), while sales collateral is the spear used in a one-on-one conversation to close a specific deal (like a personalized case study). One is for 'them,' the other is for 'you'.

What’s the difference between sales collateral and marketing content?

Think of it this way: marketing content casts a wide net to attract an audience (like a blog post), while sales collateral is the spear used in a one-on-one conversation to close a specific deal (like a personalized case study). One is for 'them,' the other is for 'you'.

What’s the difference between sales collateral and marketing content?

Think of it this way: marketing content casts a wide net to attract an audience (like a blog post), while sales collateral is the spear used in a one-on-one conversation to close a specific deal (like a personalized case study). One is for 'them,' the other is for 'you'.

What’s the difference between sales collateral and marketing content?

Think of it this way: marketing content casts a wide net to attract an audience (like a blog post), while sales collateral is the spear used in a one-on-one conversation to close a specific deal (like a personalized case study). One is for 'them,' the other is for 'you'.

How do you measure the ROI of sales collateral?

Forget complex attribution models. The best way to measure ROI is to ask your reps, 'Did this asset help move the deal forward?' Track usage in your CRM or sales platform and correlate it with win rates. If a piece is collecting digital dust, kill it. If it's a deal-closer, make more like it.

How do you measure the ROI of sales collateral?

Forget complex attribution models. The best way to measure ROI is to ask your reps, 'Did this asset help move the deal forward?' Track usage in your CRM or sales platform and correlate it with win rates. If a piece is collecting digital dust, kill it. If it's a deal-closer, make more like it.

How do you measure the ROI of sales collateral?

Forget complex attribution models. The best way to measure ROI is to ask your reps, 'Did this asset help move the deal forward?' Track usage in your CRM or sales platform and correlate it with win rates. If a piece is collecting digital dust, kill it. If it's a deal-closer, make more like it.

How do you measure the ROI of sales collateral?

Forget complex attribution models. The best way to measure ROI is to ask your reps, 'Did this asset help move the deal forward?' Track usage in your CRM or sales platform and correlate it with win rates. If a piece is collecting digital dust, kill it. If it's a deal-closer, make more like it.

Who is responsible for creating sales collateral—sales or marketing?

It's a team sport, not a turf war. Marketing typically leads design and branding for consistency, but the content and messaging must be driven by sales, based on real customer conversations. The best collateral comes from a tight feedback loop between both teams. Or, as we call it, actually talking to each other.

Who is responsible for creating sales collateral—sales or marketing?

It's a team sport, not a turf war. Marketing typically leads design and branding for consistency, but the content and messaging must be driven by sales, based on real customer conversations. The best collateral comes from a tight feedback loop between both teams. Or, as we call it, actually talking to each other.

Who is responsible for creating sales collateral—sales or marketing?

It's a team sport, not a turf war. Marketing typically leads design and branding for consistency, but the content and messaging must be driven by sales, based on real customer conversations. The best collateral comes from a tight feedback loop between both teams. Or, as we call it, actually talking to each other.

Who is responsible for creating sales collateral—sales or marketing?

It's a team sport, not a turf war. Marketing typically leads design and branding for consistency, but the content and messaging must be driven by sales, based on real customer conversations. The best collateral comes from a tight feedback loop between both teams. Or, as we call it, actually talking to each other.

How often should we update our sales collateral?

Update your collateral whenever your product, pricing, or messaging changes. A good rule of thumb is a quarterly review. Look at your usage data. Are reps avoiding a certain case study? It might be outdated. Is your pricing sheet from last year? That’s a deal-killer. Keep it fresh, or it becomes useless.

How often should we update our sales collateral?

Update your collateral whenever your product, pricing, or messaging changes. A good rule of thumb is a quarterly review. Look at your usage data. Are reps avoiding a certain case study? It might be outdated. Is your pricing sheet from last year? That’s a deal-killer. Keep it fresh, or it becomes useless.

How often should we update our sales collateral?

Update your collateral whenever your product, pricing, or messaging changes. A good rule of thumb is a quarterly review. Look at your usage data. Are reps avoiding a certain case study? It might be outdated. Is your pricing sheet from last year? That’s a deal-killer. Keep it fresh, or it becomes useless.

How often should we update our sales collateral?

Update your collateral whenever your product, pricing, or messaging changes. A good rule of thumb is a quarterly review. Look at your usage data. Are reps avoiding a certain case study? It might be outdated. Is your pricing sheet from last year? That’s a deal-killer. Keep it fresh, or it becomes useless.

Sources and references

Topo editorial line asks its authors to use sources to support their work. These can include original reporting, articles, white papers, product data, benchmarks and interviews with industry experts. We prioritize primary sources and authoritative references to ensure accuracy and credibility in all content related to B2B marketing, lead generation, and sales strategies.

Sources and references for this article


Sources and references

Topo editorial line asks its authors to use sources to support their work. These can include original reporting, articles, white papers, product data, benchmarks and interviews with industry experts. We prioritize primary sources and authoritative references to ensure accuracy and credibility in all content related to B2B marketing, lead generation, and sales strategies.

Sources and references for this article


Sources and references

Topo editorial line asks its authors to use sources to support their work. These can include original reporting, articles, white papers, product data, benchmarks and interviews with industry experts. We prioritize primary sources and authoritative references to ensure accuracy and credibility in all content related to B2B marketing, lead generation, and sales strategies.

Sources and references for this article


Sources and references

Topo editorial line asks its authors to use sources to support their work. These can include original reporting, articles, white papers, product data, benchmarks and interviews with industry experts. We prioritize primary sources and authoritative references to ensure accuracy and credibility in all content related to B2B marketing, lead generation, and sales strategies.

Sources and references for this article